Peach Perfect

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Delivery & Returns

Free Gift Wrap, in coloured tissue paper, is available for smaller items which we hold in stock. This is the majority of items on the website. If delivery is directly to the recipient of the gift you can also request that the invoice/delivery note is withheld. You can also request a message to be included.  

We aim to turn around orders on the same working day (or the next working day if it is a weekend or bank holiday) if the order is received if placed before 4pm. However in busy periods it may take longer. Items that we stock which are less than 500g in weight will be sent by first class post. These should be delivered the next working day. All other items will be dispatched by second class post or courier and should arrive between 2-5 working days.The reason we send only small items by first class post is the steep increase in price for larger items.Should you require faster delivery on larger parcels please contact us and we will quote you the delivery price.

Some goods will be dispatched directly from the supplier in which case different dispatch and delivery times to the Peach Perfect standard may apply in which case these will communicated to you when the order is confirmed. If the lead time is too long you have the right to cancel.

We shall not be liable for any delay in delivering the Goods, however caused.

The Goods may be sent to you in instalments if they are not in stock or if part of the order is coming directly from the supplier. You may cancel the outstanding part of your order and receive a refund of the purchase price of the outstanding Goods

If you are asked for your signature on delivery, you must examine the Goods before signing for it.

Our Site is only intended for use by customers resident within the United Kingdom of Great Britain and Northern Ireland. We may, in our sole discretion, accept orders from individuals located outside the United Kingdom and ship overseas subject to you paying for the additional shipping or postage costs. If you would like us to ship to a non-UK destination please email us at info@peachperfect.co.uk with the details of the goods you require.

Goods ordered from the Site for delivery outside the United Kingdom may be subject to import duties or other expenses incurred in order to comply with foreign regulatory requirements or laws. You will be responsible for payment of any such duties and/or taxes in addition to our price including VAT and the cost of delivery.

You have the right to cancel the order within 7 days by email toinfo@peachperfect.co.uk or return any delivered item within 30 days of receipt to Peach Perfect, 32, High Street, Barford, Warwick, CV35 8BU. You must send the goods back to us in their original condition and in the original packaging to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible. We advise you to use a signed-for delivery service with proof of postage. The goods remain your property and responsibility until we receive them back.

We will process a refund or delivery of a replacement item as soon as possible and, in any case, within 14 days of the day of receipt back to us. We will usually refund any money received from you using the same method originally used by you to pay for your purchase.  If the goods are being returned because they are damaged, faulty or wrongly delivered then we will also refund the cost of returning the goods to us.

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense. 

You will not have a right to cancel an order if the goods are bespoke or have been personalised or which may deteriorate (such as food or flowers)

If the goods have been dispatched directly from a supplier then different terms may apply and the instructions for return (such as the return address) will be different to the Peach Perfect standard. In which case the instructions will be in the delivered package or email us at info@peachperfect.co.uk and we will supply you with the instructions for return.

As for all online businesses in the UK , we are governed by the Distance Selling Regulations